FRONT DESK
MCM STAFFING IS LOOKINF FOR HOTLE FRONT DESK STAFF IN THE DOWNTOWN TAMPA AREA
Responsibilities and Duties • Welcome guests in a friendly • Check guests in, issue room keys, provide information on hotel services and room location • Handle confidential information, including guest records, with a high degree of integrity • Answer phones in a prompt and courteous manner • Up-sell rooms where possible to maximize hotel revenue • Answer, record and process all guest calls, messages, requests, questions or concerns • Deliver guest folios to each occupied guest room before departure. • Check guests out, including resolving any late or disputed charges
