Front Desk Agent
MCM STAFFING IS LOOKING FOR Front Desk Agent IN THE ROCKY POINT AREA (NOT FAR FROM THE AIRPORT)
SHIFTS
10AM-6PM
12PM-8PM
6PM-2AM
Responsibilities and Duties
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- Welcome guests in a friendly
- looking for somebody with a great personality
- Check guests in, issue room keys, provide information on hotel services and room location
- Handle confidential information, including guest records, with a high degree of integrity
- Answer phones in a prompt and courteous manner
- Up-sell rooms where possible to maximize hotel revenue
- Answer, record and process all guest calls, messages, requests, questions or concerns
- Deliver guest folios to each occupied guest room before departure.
- Check guests out, including resolving any late or disputed charges