Front Desk Agent

  • Location: Tampa, Florida
  • Type: Contract To Hire
  • Job #9234

MCM STAFFING IS LOOKING FOR Front Desk Agent IN THE ROCKY POINT AREA (NOT FAR FROM THE AIRPORT)

SHIFTS
10AM-6PM
12PM-8PM 
6PM-2AM

Responsibilities and Duties

    • Welcome guests in a friendly
  • looking for somebody with a great personality
  • Check guests in, issue room keys, provide information on hotel services and room location
    • Handle confidential information, including guest records, with a high degree of integrity
    • Answer phones in a prompt and courteous manner
    • Up-sell rooms where possible to maximize hotel revenue
    • Answer, record and process all guest calls, messages, requests, questions or concerns
    • Deliver guest folios to each occupied guest room before departure.
    • Check guests out, including resolving any late or disputed charges
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